Privacy policy

Studio Khaas (“we”, “our”, “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website https://www.studiokhaas.in, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or purchase our products, we may collect the following types of information:

a) Personal Information

  • Full name

  • Billing address and shipping address

  • Email address

  • Mobile/telephone number

b) Payment Information

  • Payment method details (card number, UPI, wallet, etc.) processed securely via payment gateways like Razorpay.

  • We do not store your full card or bank details on our servers.

c) Order Information

  • Products purchased, order amount, order date, and order history.

d) Technical Information

  • IP address

  • Browser type, operating system, and device details

  • Pages visited, time spent on the site, and referring websites

e) Optional Information

  • Feedback, reviews, and survey responses you choose to share.

2. How We Use Your Information

We use the information we collect for:

  1. Order Processing & Delivery – To confirm your order, process your payment, and arrange shipment.

  2. Customer Support – To respond to queries, complaints, or requests.

  3. Marketing & Promotions – To send you special offers, updates, and newsletters (only if you opt in).

  4. Website Improvements – To analyze browsing patterns and enhance our website experience.

  5. Legal Compliance – To meet legal obligations, prevent fraud, and ensure transaction security.

3. Sharing of Information

We may share your information with trusted third parties only when necessary:

  • Payment Processors: Razorpay or other secure payment gateways to process transactions.

  • Courier & Logistics Partners: For delivering your orders.

  • IT & Hosting Providers: To operate our website securely.

  • Legal Authorities: If required by law, court order, or to protect our rights.

We never sell, trade, or rent your personal information to any third party for marketing purposes.

4. Payment Security

All transactions are processed through PCI-DSS compliant payment gateways such as Razorpay. We do not store your payment credentials on our servers. Data transfer between you and the payment gateway is encrypted using Secure Socket Layer (SSL) technology.

5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, enhance user experience, and analyze traffic. You may disable cookies in your browser settings, but this may limit certain site features.

6. Data Retention

We retain your personal information only for as long as it is necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal requirements

  • Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal and contractual obligations)

  • Withdraw consent to marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last Updated” date will reflect the most recent changes.

10. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or data handling practices, you can reach us at:

Merchant Legal Entity Name: NEETU ARORA
Operating Address: House No. 379, Sector 6, Panchkula, Haryana - 134109, India
Telephone: +91-9888888837
Email: digital.studiokhaas@gmail.com


Website: https://www.studiokhaas.in